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Senior Retail Sales Associate

2 months ago

Frederick, Maryland, United States AutoZone Full time
Job Summary

AutoZone is seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a safe and organized store environment.

Key Responsibilities
  • Provide WOW Customer Service to every customer, every time
  • Ensure assigned store tasks are completed in a timely manner on assigned shift
  • Operate cash registers and follow established cash handling procedures
  • Follow company policies and loss prevention procedures
  • Maintain a safe working environment, including PPE (Personal Protective Equipment)
  • Maintain store appearance and merchandising standards as directed
  • Restock merchandise and maintain a clean and organized store
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain product knowledge and current promotions through AutoZone systems and information sources
  • Diagnose automobile problems and recommend solutions
  • Communicate with managers regarding customer concerns and employee matters
Requirements
  • High School diploma or equivalent
  • Basic knowledge of automotive parts
  • Excellent communication and decision-making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts