Senior Retail Sales Associate

4 weeks ago


Frederick, Maryland, United States Harbor Freight Tools Full time
Job Summary

We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a safe and organized store environment.

Key Responsibilities
  • Provide a great experience for our customers by answering questions, making recommendations, and resolving issues in a timely and professional manner.
  • Handle various sales transactions, including cash, credit, and returns, while maintaining a high level of accuracy and attention to detail.
  • Encourage customers to participate in company programs and promotions, and provide information on products and services.
  • Maintain a safe, clean, and organized store environment, including receiving and stocking merchandise, and performing visual merchandising tasks.
  • Cross-train in all areas of store operations, including stocking, sales, and customer service, to ensure a seamless customer experience.
  • Perform other duties as assigned, including opening and closing procedures, and maintaining store appearance.
Requirements
  • Must be at least 18 years old.
  • Preferred: 1 year experience in retail or customer service.
  • Ability to communicate clearly with customers and associates.
  • Open availability with the ability to work evenings, weekends, and holidays.
  • Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
  • Physically able and willing to become certified to operate a forklift in accordance with our Injury and Illness Prevention Program.
About Us

Harbor Freight Tools is a 45-year-old, $8 billion national tool retailer with a strong presence in the market. We offer our customers a wide range of tools and accessories, from hand tools and generators to air and power tools, and shop equipment. Our goal is to provide our customers with the right tool for the right job at the right price, always delivering quality and value.

What We Offer
  • Comprehensive and competitive benefits to associates, including medical, dental, vision, life insurance, short-term and long-term disability.
  • Eligible associates can enroll in our company's 401(k) plan.
  • Associates will accrue paid time off up to 152 hours per year, inclusive of PTO, floating holidays, and paid holidays.
  • Paid sick time up to 64 hours per year, unless otherwise required by law.


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