HVAC Service Technician

4 weeks ago


Garland, Texas, United States Milestone Electric, Air & Plumbing Full time
Job Summary

Milestone Electric, Air & Plumbing is seeking a highly skilled HVAC Service Technician to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems for residential customers.

Key Responsibilities
  • Diagnose and repair electronic, mechanical, and electrical components of HVAC systems.
  • Travel to job sites in the service area and work with dispatch to ensure the schedule is maintained and delays are properly communicated to the customer.
  • Be available to work nights and weekends on a rotating basis to service emergency needs of our customers.
  • Maintain good working order of company vehicle, including refueling as necessary, reporting any mechanical issues, and filling out and submitting vehicle inspection form.
  • Provide exceptional customer service, interacting with homeowners, collecting money, and relaying information clearly.
  • Maintain proper stock, parts, tools, and safety equipment on the vehicle.
  • Educate homeowners on potential opportunities for additional business, such as newer systems, service contracts, and additional services.
  • Maintain and repair heating, ventilation, and cooling units for residential customers.
  • Meet physical ability requirements listed in this description.
  • Perform other job duties as directed by team member's leaders.
  • Participate in company-provided training opportunities on latest industry technologies.
  • Hold an active, valid driver's license with 3 years of clean driving history.
  • Pass background check and pre-employment drug screen.
  • Communicate effectively using speech, vision, and hearing.
Requirements
  • Minimum 3 years of HVAC residential service experience.
  • Current EPA certification and State Registered TDLR.
  • Excellent organization, communication, and prioritization skills.
  • Strong multi-tasking skills, including ability to flex on demand across multiple support channels.
  • Good analytical skills and attention to detail with ability to read and interpret plans and manuals.
  • Computer skills: Microsoft Office, and IOS devices.
  • Demonstrate Milestone and Leader Core Values.
Compensation and Benefits
  • Medical, Vision, & Dental insurance / 401(k) savings plan.
  • Average Expected Earnings of $95,000-$180,000+ with Milestone as a Service Technician.
  • Advancement training opportunity.
  • Paid Holidays & Personal Time Off (PTO).
  • $25 CrossFit monthly membership.
  • Quarterly company family meetings & many other fun activities.


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