HVAC Service Technician

6 days ago

Garland, Texas, United States Milestone Electric, Air & Plumbing Full time
Job Title: HVAC Service Technician

Job Summary:

Milestone Electric, Air & Plumbing is seeking a skilled HVAC Service Technician to join our team. As a key member of our team, you will be responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems for residential customers.

Key Responsibilities:

  • Diagnose and repair electronic, mechanical, and electrical components of HVAC systems.
  • Travel to job sites in the service area and work with dispatch to ensure the schedule is maintained and delays are properly communicated to the customer.
  • Be available to work nights and weekends on a rotating basis to service emergency needs of our customers.
  • Maintain good working order of company vehicle, including refueling as necessary, reporting any mechanical issues, and filling out and submitting vehicle inspection form.
  • Provide exceptional customer service skills, interacting with homeowners, collecting money, and relaying information clearly.
  • Maintain proper stock, parts, tools, and safety equipment on the vehicle.
  • Educate homeowners on potential opportunities for additional business, such as newer systems, service contracts, and additional services.
  • Maintain and repair heating, ventilation, and cooling units for residential customers, diagnosing and repairing electronic, mechanical, and electrical components of these systems.
  • Meet any physical ability requirements listed in this description.
  • Perform other job duties as directed by team leaders.
  • Participate in company-provided training opportunities on the latest industry technologies.
  • Hold an active, valid driver's license with a minimum of 3 years of clean driving history.
  • Candidates must pass a background check and pre-employment drug screen.
  • Ability to communicate effectively using speech, vision, and hearing.

Requirements:

  • Positive-forward thinking and excellent conflict resolution skills.
  • A minimum of 3 years of HVAC residential service experience.
  • A current EPA certification and State Registered TDLR.
  • Excellent organization, communication, and prioritization skills.
  • Strong multi-tasking skills, including the ability to flex on demand across multiple support channels.
  • Good analytical skills and attention to detail, with the ability to read and interpret plans and manuals.
  • Computer skills: Microsoft Office and IOS devices.
  • Demonstrate Milestone and Leader Core Values.

Physical and Mental Requirements:

  • Lift and move items of 75 pounds and/or more on a regular basis, and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Climb, bend, kneel, crawl, and stoop on a frequent basis for extended periods.
  • Work in cramped or high places, such as attics, ladders, and tunnels.
  • Carry heavy items up and down stairs.
  • Work in extreme weather conditions, including but not limited to extreme heat, rain, snow, or sleet.
  • Mental skills, such as critical thinking, problem-solving, and a technical vocabulary to understand direction and adhere to established procedures.
  • Ability to adapt well in the face of workplace stressors, such as customer service complaints.

Compensation and Benefits:

  • Medical, Vision, and Dental insurance.
  • 401(k) savings plan.
  • Average Expected Earnings of $95,000-$180,000+ with Milestone as a Service Technician.
  • Advancement training opportunities.
  • Paid Holidays and Personal Time Off (PTO).
  • $25 CrossFit monthly membership.
  • Quarterly company family meetings and many other fun activities.

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