Logistics Coordinator
1 week ago
Position Overview:
We are seeking a dedicated individual for a vital role within our organization. This position offers both part-time and full-time opportunities.
Primary Responsibilities:
The individual will be accountable for the effective installation of merchandise that has been delivered. Key responsibilities include ensuring timely deliveries, managing service calls, relocating items, and retrieving merchandise from customers' residences. A thorough understanding of rental agreements, merchandise details, and customer relations is essential. The role also involves safeguarding company funds while in the field and maintaining open communication with customers, colleagues, and management.
Key Duties:
- Assist in upholding the operational standards of Premier Rental-Purchase.
- Ensure all deliveries, service calls, relocations, and retrievals are conducted in a professional and timely manner.
- Safeguard all collected funds while in the field.
- Carefully handle and transport all merchandise.
- Maintain rented or leased units by performing minor repairs or coordinating major repairs with the service department.
- Verify delivery details against rental agreements to ensure accuracy.
- Provide exceptional customer service by answering calls promptly and professionally.
- Manage merchandise returns and relocations as needed.
- Refurbish returned items to maintain a 'like new' condition.
- Adhere to the Premier Rental-Purchase customer service pledge.
- Address customer service issues with professionalism.
Additional Responsibilities:
- Maintain cleanliness in the backroom and assigned company vehicle.
- Assist in receiving new merchandise.
Requirements:
- High school diploma, GED, or equivalent experience.
- Valid driver's license with a clean driving record.
- Ability to lift and carry loads up to seventy-five (75) pounds.
Essential Skills:
- High level of precision, accuracy, and coordination.
- Ability to comprehend oral and written instructions.
- Proficient in reading, writing, and performing arithmetic functions accurately.
- Strong reasoning skills and independent decision-making ability.
- Effective management of customer and associate interactions.
- Knowledge of inventory products after training.
Work Environment:
This role involves working in various environments, including stores, the field, and customers' homes. The job requires considerable walking, standing, bending, and lifting. Candidates must be adaptable to changing conditions and capable of managing multiple tasks simultaneously. Additional hours may be necessary, and travel between locations is expected.
Relationships:
Frequent interaction with customers, associates, and management is required, along with occasional contact with external business partners.
Compensation: $18.00 per hour
At Premier Rental-Purchase, we prioritize our customers' needs and strive to provide exceptional service while supporting our team members in achieving their goals. Our core values guide our operations and interactions, ensuring a respectful and successful environment for all.
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