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Product Quality Assurance Engineer

2 months ago


Sidney, New York, United States Amphenol Aerospace Full time

Customer Quality Engineer

Location: Sidney, NY

Department: G8

Position Type: Full-Time

Role Overview:

The Customer Quality Engineer plays a crucial role in ensuring product excellence by:

  • Leading initiatives to detect, address, and eradicate quality-related challenges.
  • Collaborating with manufacturing teams to manage and resolve issues related to defective materials returned by clients.
  • Initiating and overseeing corrective and preventative quality measures.
  • Engaging with customers, sales, and engineering teams to tackle quality concerns.

Key Responsibilities:

  • Responding to customer inquiries regarding product quality.
  • Promoting a culture of Continuous Improvement and a Zero-Defect philosophy.
  • Evaluating quality issues in partnership with manufacturing departments.
  • Enhancing technical knowledge and effectively communicating with clients.
  • Identifying and resolving quality challenges.
  • Applying LEAN methodologies and Six Sigma principles.
  • Conducting failure analyses on returned products.
  • Implementing and verifying corrective actions.
  • Staying informed about current quality standards.

Candidate Profile:

  • Bachelor's degree in engineering or a related discipline.
  • Familiarity with statistical analysis techniques.
  • Proficiency in relevant software applications.
  • Excellent interpersonal communication skills.
  • Willingness to travel as necessary.
  • Capability to thrive in a dynamic work environment.

About Amphenol Aerospace:

With over 85 years of experience, Amphenol Aerospace Operations is a pioneer in the design and manufacture of electrical components for the aviation and commercial aerospace sectors. We emphasize innovation and value the contributions of our employees. Our competitive compensation and benefits packages, along with opportunities for professional growth, reflect our commitment to our workforce. Our core values include a focus on customer satisfaction, accountability, reliability, and enthusiasm.

We are proud to be an Equal Opportunity/Affirmative Action Employer, dedicated to fostering an inclusive workplace where all employees are treated with respect and equality.