Customer Service Representative

2 weeks ago


Tempe, Arizona, United States Aston Carter Full time
Job Description

We are seeking highly skilled and flexible individuals to join our team as DM Support Specialists. As a key member of our team, you will be responsible for providing exceptional customer service and support to our stakeholders in the DM space.

Key Responsibilities:

  • Provide timely and effective support to customers via phone and email
  • Work collaboratively with cross-functional teams to resolve network disruptions and ensure seamless supply chain operations
  • Utilize MS Excel based tools to analyze and interpret data, identifying trends and areas for improvement
  • Develop and maintain strong relationships with stakeholders, ensuring their needs are met and exceeded

Requirements:

  • Bachelor's Degree from an accredited university or 2 years of work experience in the logistics/transportation industry
  • Entry-level knowledge of MS Excel based tools and ability to navigate and interpret data
  • Flexibility to work all shifts, day or night, and some weekend shifts as needed

About Aston Carter:

Aston Carter is a world-class corporate talent solutions provider, specializing in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions. We extend the capabilities of industry-leading companies, drawing on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community.

Diversity, Equity & Inclusion:

Aston Carter is committed to diversity and inclusion, fostering a culture of care, engagement, and recognition. We maintain an inclusive environment through persistent self-reflection, building a culture of equity and success for our people. We are an equal opportunity employer and welcome applications from diverse candidates.



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