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Screening and Intake Coordinator for Autism Services

2 months ago


Farmington Hills, Michigan, United States Centria Autism Full time
Job Overview

At Centria Autism, we are dedicated to providing exceptional developmental experiences for children with Autism Spectrum Disorder (ASD). Our mission is to deliver high-quality interventions based on the principles of Applied Behavior Analysis, ensuring optimal outcomes for our clients.

**Job Summary**

We are seeking a highly skilled Intake Screening Specialist to play a crucial role in initiating contact with incoming clients seeking ABA therapy and diagnostic assessments. This position requires excellent time management, results-driven attitude, and strong customer service skills.

**Key Responsibilities**

  • Establish initial connections with incoming clients and conduct initial screenings to validate critical information for the intake process.
  • Set up client profiles and verify insurance coverage to ensure seamless onboarding.
  • Manage communication with new and existing families seeking assistance, providing exceptional customer service and support.
  • Coordinate workflow with team members to maintain accurate client files and ensure efficient operations.

**Requirements**

**Education:** Bachelor's Degree or equivalent work experience in Sales and/or Healthcare

**Work Experience:** 2 to 3 years of inside sales or phone-based experience

**Technology Requirements:** Basic computer skills, proficiency in Microsoft Suite and G Suite

**Desired Skills**

  • Proficiency in PC software, effective communication, and strong interpersonal skills
  • Ability to handle multiple tasks, work collaboratively, and meet deadlines
  • Demonstrated attention to detail and accuracy
  • Strong work ethic and proven track record of error-free work

**Working Conditions**

  • Office hours are Monday through Friday from 8:30 AM – 6:00 PM
  • Possible occasional shift in schedule to meet company objectives
  • Physical demands may include sitting, walking, standing, and analyzing data on screens

We are an equal opportunity employer and value diversity at our company. This job description is not exhaustive and is subject to change. We are committed to making a positive impact in the lives of children with ASD.