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Executive Assistant

2 months ago

Orange, California, United States Alex Mora - State Farm Agent Full time
Job Overview

We are seeking a highly organized and efficient professional to join our team as an Executive Assistant - State Farm Agent Team Member. As a key member of our agency, you will play a vital role in supporting our insurance agents in gaining and keeping customers.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with customers to ensure their needs are met and exceeded.
    • Follow up with customers as needed to ensure satisfaction and resolve any issues.
  • Customer Service
    • Provide prompt, accurate, and friendly customer service to meet the needs of our customers.
    • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Insurance Education
    • Use a customer-focused, needs-based review process to educate customers about insurance options and provide recommendations.
  • Communication
    • Utilize exemplary communication skills to efficiently meet the needs of customers while promoting the development of our business.
Requirements
  • Bilingual - Spanish Required
  • Dedicated to Customer Service
  • Sales Experience Preferred
  • Able to Obtain Property and Casualty License
  • Able to Obtain Life/Health License
  • Able to Achieve Mutually Agreed Upon Marketing Goals
  • Interested in Marketing Products and Services Based on Customer Needs
Benefits
  • 401(k) 4% Match
  • Salary Plus Commission/Bonus
  • Monday-Friday Fixed Schedule (8:30 am - 5:30 pm)
  • Paid Time Off (Vacation and Personal/Sick Days)
  • Paid Dental
  • Paid Vision
  • $300 a Month for Health Insurance
  • Growth Potential/Opportunity for Advancement within My Office