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Patient Engagement Specialist

2 months ago

Fremont, California, United States Washington Township Medical Foundation Full time
Job Overview

We are seeking a dedicated Patient Outreach Coordinator to enhance our patient engagement efforts at Washington Township Medical Foundation. This role is pivotal in ensuring that patients receive the care they need through effective communication and coordination.

Key Responsibilities:

  • Conduct outreach initiatives to connect with patients and address their needs.
  • Manage appointment scheduling to optimize patient flow.
  • Collaborate with healthcare facilities to facilitate appropriate appointment arrangements.
  • Maintain detailed records and track patient interactions using spreadsheet software.
  • Analyze care gaps to improve patient outcomes.

Additional Responsibilities:

This job description is intended to outline the primary duties and responsibilities of the position. It is not exhaustive and may be subject to change as necessary.

Physical Requirements:

The role requires regular communication, standing, walking, and the ability to handle light lifting of up to 10 pounds.

Qualifications:

  • A High School Diploma with 1-2 years of relevant experience.
  • Proficiency in Microsoft Office, Epic System, and data analysis.
  • Experience in Clinical Operations is preferred.
  • Strong organizational skills to manage multiple tasks effectively.
  • Excellent command of English, including composition, grammar, and basic mathematics.
  • Strong interpersonal and communication abilities.

Core Competencies:

  1. Team Collaboration.
  2. Integrity and Ethical Conduct.
  3. Effective Communication.
  4. Organizational Proficiency.

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