Housekeeping Attendant

1 week ago


Huntington Beach, California, United States Sonesta International Hotels Full time
Job Overview

The Room Attendant is responsible for maintaining the cleanliness and orderliness of guest accommodations.

Key Responsibilities:
  • Uphold the standards of Sonesta Service in all guest interactions, ensuring satisfaction through attentive service.
  • Address guest inquiries and concerns promptly, taking necessary actions to resolve issues and enhance guest experiences.
  • Perform cleaning and servicing of designated rooms or areas, adhering to established protocols, which include making beds, dusting, vacuuming, sanitizing bathrooms, and managing waste disposal.
  • Inform the supervisor upon completion of cleaning tasks to facilitate room availability for guests. Report any rooms that cannot be serviced as per procedures.
  • When tasked with laundry duties, oversee the supply and functionality of laundry equipment, operate washers and dryers according to standards, and manage the handling of linens.
  • Optimize the use of supplies and amenities in all housekeeping areas to minimize waste.
  • Participate in deep cleaning initiatives as required.
  • Notify the supervisor of any maintenance needs or safety hazards.
  • Manage lost and found items in accordance with established guidelines.
  • Foster teamwork and quality service through effective communication and collaboration with other staff members.
  • Ensure compliance with all relevant health and safety regulations.
  • Carry out additional tasks as assigned.
Qualifications:
  • Prior experience in housekeeping is preferred.
  • Experience in the extended stay sector is advantageous.
  • Proficiency in English is preferred; knowledge of additional languages is a plus.
  • Basic skills in reading, writing, and mathematics are desirable.
  • Physical ability to stand, bend, climb, kneel, and move throughout the facility.
  • Capability to lift and carry items weighing up to 75 pounds.
  • Familiarity with commercial cleaning products is necessary.
  • Availability to work mornings, evenings, weekends, and holidays is required.
Compensation and Benefits:

The base pay offered may vary based on factors such as experience and skills.

Sonesta values the well-being of its employees and offers a comprehensive benefits package, including:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Leave
  • Discounts at Sonesta Hotels
  • Educational Assistance Programs
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Short and Long-Term Disability Insurance
  • Various Employee Perks and Discounts
Note: Please ensure a complete application is submitted along with your resume, as incomplete applications will not be considered.

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