Marketing Support Specialist

4 weeks ago


Harahan Louisiana, United States Solar Alternatives Full time

Marketing Support Agent

**About Solar Alternatives**

At Solar Alternatives, we're dedicated to helping our neighbors save money and secure a sustainable energy future. Our mission is to provide the best technology available, and we're looking for a talented Marketing Support Agent to join our team.

**Job Summary**

The Marketing Support Agent plays a critical role in managing lead flow and quality control into our CRM system. This position is responsible for developing our referral program, ensuring all inbound marketing contacts enter the database with speed and accuracy, and providing a prompt response to improve conversion.

**Key Responsibilities**

* Receive and process incoming leads from various sources, including inbound calls, referral systems, email, partners, paid leads, events, and slack channels.
* Regularly review automated lead sources to ensure nominal lead flow and intake.
* Confirm successful manual and automated lead intake to CRM through data verification.
* Coordinate with internal teams to ensure assignment and lead flow policies are followed.
* Build and maintain relationships with advocates through regular communication and networking efforts.
* Ensure successful follow-up with referrals by clarifying referral details and coordinating with advocates when needed.
* Originate ongoing and special referral campaigns for internal, client, and general public program engagement.
* Provide the Call Center Supervisor with weekly lead source reports and engagement efforts.

**Requirements**

* Organized and goal-minded with phone calls and email.
* Strong computer and MS Office skills.
* Excellent Communication Skills- Persuasive & Friendly.
* Consistent work schedule and availability.
* Ability to stay sharp, professional, and bright-eyed with all contacts.
* Ability to adapt to changing marketing and messaging requirements.
* Ability to make outbound dials as needed in the call center.
* Ability to work 40-50 daytime hours per week.

**Benefits**

* Position includes salary plus success bonuses, $40k-60k expected earnings.
* Advanced product and sales training to ensure success.
* Unlimited earning potential, with commission and bonuses.
* Two weeks paid leave, plus 7 bank holidays.
* Use of professional company tools including customized CRM and VOIP system.
* Qualified leads from the best sources available.
* The peace of mind that comes with offering only best-in-class products, installation, and services.
* Health insurance, vision, dental benefits standard.
* 401K with company match.



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