Retail Sales Representative

2 weeks ago


New York, New York, United States AEO Full time
YOUR ROLE

The Retail Sales Representative is essential in driving revenue by providing outstanding customer support. They represent AEO, fostering brand recognition and advocating products to enhance brand visibility and elevate sales. Retail Sales Representatives embody AEO values and emphasize Customer First principles to guarantee a satisfying customer journey.

RESPONSIBILITIES
  • Exhibit AEO Customer First selling practices to improve customer satisfaction and achieve daily sales targets.
  • Leverage company resources to deliver product insights, engaging clients and boosting sales.
  • Assist team members by sharing expertise, supporting tasks, and helping customers.
  • Guide customers in creating outfits, following trends, and introducing them to various brand channels.
  • Accurately process transactions, maintain cash handling protocols, and adhere to customer service standards.
  • Restock inventory properly, label defective items, and uphold brand presentation on the sales floor.
  • Ensure the store environment is tidy, secure, and organized in accordance with standard operating procedures.
  • Manage merchandise efficiently from delivery to restocking while adhering to guidelines.
  • Address customer inquiries swiftly and align with company regulations.
  • Comprehend and comply with company policies.
QUALIFICATIONS:
  • Previous experience in retail is preferred.
  • Excellent communication skills with customers, sales personnel, and peers.
  • Able to work collaboratively in a team-oriented environment.
  • Receptive to feedback and willing to take appropriate actions.
  • Physically capable of standing for long durations, handling products, and working varied hours.
  • Adept at multitasking in a dynamic environment.
  • Proficient with technology.


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