Bilingual Health Insurance Coordinator

4 weeks ago


Reno, Nevada, United States Access To Healthcare Network Full time
Job Summary

We are seeking a highly skilled and bilingual Healthcare Navigator to join our team at Access to Healthcare Network. As a key member of our team, you will play a vital role in ensuring that our clients receive accurate and timely information about Medicare and Nevada Health Link plans.

Key Responsibilities
  • Provide bilingual support to clients, explaining benefits and assisting with enrollment in Medicare and Nevada Health Link plans.
  • Develop and maintain effective working relationships with partner organizations to ensure seamless communication and collaboration.
  • Stay up-to-date on social services available throughout our community and provide referrals to clients as needed.
  • Field inquiry calls from interested parties, explain Medicare and Nevada Health Link programs, and provide one-on-one counseling and benefits acquisition.
  • Travel to and cover at offsite locations throughout Northern Nevada to complete MAP presentations and represent Access to Healthcare Network at community events.
Requirements
  • Bilingual (English/Spanish) mandatory.
  • High School Diploma or AA Degree preferred.
  • One year presentation experience presenting to various populations and groups.
  • Two years of Social Program experience.
  • Two years' experience with Medicare preferred.
  • Computer experience including Microsoft operating systems, word processing, spreadsheets, database input, and report generation.
  • Excellent customer service skills, patience, and strong verbal and communication skills.
Work Environment

Our team works in a climate-controlled office environment with moderate noise levels. We are committed to providing a safe and inclusive work environment for all employees.



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