Technical Service Specialist for Canon Equipment
7 days ago
We are seeking a skilled Technical Service Specialist to join our team at Canon Solutions America, Inc.
Key Responsibilities:- Deliver exceptional service and support to customers by providing efficient maintenance and repair of Canon equipment in accordance with industry standards.
- Collaborate with internal teams to ensure seamless execution of service requests and maintain accurate records of technical information, Field Service Reports, and expense reports.
- Develop strong relationships with customers through effective communication and issue resolution.
- Maintain the performance of assigned equipment and ensure it operates within optimal levels.
To be successful in this role, you will need:
- A High School diploma or equivalent experience required.
- A basic understanding of internet environments and ability to complete introductory period and PDIF new-hire class.
- Ability to travel with valid driver's license and acceptable driving record.
- Required security clearances and willingness to obtain necessary permissions to access customer premises.
- Ability to lift 50 pounds and be active more than 50 percent of the time.
This is a full-time position with a competitive salary range of $60,000 - $80,000 per year, depending on experience, and a comprehensive benefits package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, educational assistance, recognition programs, vacation, and much more.
About Us:Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
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Irving, Texas, United States Canon Solutions America, Inc. Full timeAbout the PositionWe are seeking a skilled Technical Service Specialist to join our team at Canon Solutions America, Inc.This role is ideal for individuals who enjoy working with technical devices and providing excellent customer service.
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