Sales Associate

4 weeks ago


Rochester, New Hampshire, United States Carter'sOshKosh Full time
About the Role

We are seeking a highly skilled Sales Associate to join our team at Carter's/OshKosh. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience.

Key Responsibilities
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point of sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
What We Offer
  • A welcoming and inclusive environment that values and optimizes skills and talents.
  • A competitive salary and benefits package, including part-time health benefits, mental health benefits, and a 30% discount on our brands.
  • Opportunities for professional and personal development to help shape your career.
  • A dynamic and supportive team environment.
Requirements
  • A positive and solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.
What to Expect

You will be working in a fast-paced retail environment, interacting with customers, and providing exceptional customer service. You will also be responsible for maintaining a safe and clean store environment.

We are an equal opportunity employer and welcome applications from diverse candidates.


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