Data Entry Specialist

2 days ago


Miami, Florida, United States Fresh Form Draft Full time
Data Entry Customer Service Representative

We are seeking a highly organized and detail-oriented individual to join our team as a Data Entry Customer Service representative. In this role, you will be responsible for accurately inputting customer information into our database, providing excellent customer service, and ensuring data integrity.

Key Responsibilities:
  • Enter customer data into the company database accurately and efficiently
  • Provide exceptional customer service by answering inquiries and resolving issues promptly and effectively
  • Maintain data integrity by verifying and updating customer information on a regular basis
  • Collaborate with other team members to ensure seamless operations and support various departments as needed
  • Follow established data entry processes and protocols to ensure accuracy and efficiency
  • Adhere to strict confidentiality guidelines in handling sensitive customer information
  • Assist in maintaining and organizing physical and electronic files in a systematic and accessible manner
  • Take ownership of customer requests and follow through to ensure timely resolution
  • Identify and recommend process improvements to enhance efficiency and accuracy in data entry tasks
Requirements:
  • High school diploma or equivalent; some college coursework preferred
  • Proven experience in data entry or a related field
  • Excellent attention to detail and a high level of accuracy
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office suite, particularly Excel
  • Ability to multitask and meet deadlines in a fast-paced environment
  • Strong problem-solving skills and the ability to think critically
  • Excellent organizational skills and the ability to prioritize tasks effectively
  • Ability to work independently and collaboratively in a team environment
  • Knowledge of CRM software and customer service principles is a plus
Benefits:
  • Health insurance (medical, dental, vision)
  • Retirement benefits (401k or equivalent)
  • Paid time off (vacation, sick leave)
  • Flexible work hours (if applicable)
  • Professional development opportunities

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