Senior Manager, Retail Process and Experience

5 days ago


Fountain Valley, California, United States Hyundai Motor Company Full time
Job Title:

Senior Manager, Retail Process and Experience

Job Summary:

The Senior Manager, Retail Process and Experience is responsible for the development, implementation, and management of all elements and initiatives of dealership retail sales experience. This role plays a critical part in enhancing customer satisfaction and driving business growth.

Key Responsibilities:
  • Develop and implement strategies to improve customer experience and retail sales performance.
  • Manage and communicate all elements of dealership retail sales experience.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
Requirements:

To be successful in this role, you will need:

  • Strong leadership and communication skills.
  • Ability to develop and implement effective strategies.
  • Experience in retail sales and customer experience management.
About Hyundai Motor Company:

Hyundai Motor Company is a leading automotive manufacturer committed to innovation and customer satisfaction. We offer a dynamic and challenging work environment that fosters growth and development.



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