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Culinary Operations Supervisor

2 months ago


Chicago, Illinois, United States Punch Bowl Social Full time
Job Overview

At Punch Bowl Social, we believe in creating exceptional experiences. As the Operations Manager, you will play a crucial role in upholding our core values: Culinary Integrity, Craft Beverages, and Social Gaming.

What We Offer:

  • Comprehensive Benefit Package
  • Medical, Dental, and Vision Insurance
  • Health Savings Account Option with Company Contribution
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Short and Long Term Disability Insurance Provided by the Company
  • Generous Paid Time Off
  • Voluntary Benefits including LifeLock Protection and Pet Insurance
  • Career Growth and Advancement Opportunities
  • Referral Bonus Program
  • Discounts on Food, Beverages, and Activities
  • Competitive Salary Range: $60,000 - $65,000 per year

Punch Bowl Social is a vibrant environment where creativity and fun thrive. We embrace life with enthusiasm, taking calculated risks and celebrating individuality.

Our ideal candidates possess a blend of traditional values and a curiosity for innovation, striving for excellence in every guest interaction.

Essential Skills:

  • A positive attitude and a genuine passion for enhancing guest experiences
  • A strong appreciation for high-quality food and beverages
  • An adventurous spirit and engaging personality
  • Effective communication skills with both back-of-house and front-of-house teams

Key Responsibilities:

  • Ensuring adherence to all brand standards
  • Overseeing team member training and management of service support teams
  • Leading operational staff during scheduled shifts
  • Maintaining professional communication across all departments
  • Directing all areas related to front-of-house operations
  • Fostering a collaborative relationship with back-of-house teams for seamless customer experiences
  • Utilizing available data to assess and report on store performance
  • Ensuring accountability for cash handling and checks in accordance with corporate policies
  • Implementing inventory and cost control measures weekly
  • Availability for primarily evening shifts is required

Qualifications:

  • A minimum of three years of experience in a high-volume, fast-paced setting
  • Flexibility to work hours that align with restaurant and bar activity
  • Strong verbal and written communication skills, along with numerical proficiency
  • Ability to maintain mobility and stand for extended periods
  • Physical capability to lift items weighing up to 50 pounds

*** Must be 21 years or older ***

Punch Bowl Social is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.