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Quality Enhancement Specialist I

2 months ago

Missoula, Montana, United States Consumer Direct Care Network Full time

JOB SUMMARY

The Quality Improvement Associate I plays a vital role in supporting the Quality Improvement Department by managing Docusign workflows, maintaining documentation, and engaging in various special initiatives. This position is essential for the smooth operation of daily activities and provides crucial administrative assistance to the department. Proficiency in HTML, WordPress, and Docusign is advantageous.

JOB DUTIES

  • Assist in the evaluation and upkeep of satisfaction surveys, internal assessments, report generation, and documentation management.
  • Foster a collaborative atmosphere within the office.
  • Aid in daily operations and advocate for client needs.
  • Exhibit strong written and verbal communication skills.
  • Adhere to relevant legal standards, policies, and procedures.
  • Show reliability and dependability in all tasks.
  • Demonstrate effective problem-solving and decision-making capabilities.
  • Display proficiency in computer operations.
  • Maintain the necessary skills and knowledge to manage workflow efficiently.
  • Engage in professional development and training opportunities.
  • Effectively prioritize tasks and manage multiple responsibilities.
  • Provide comprehensive administrative support to the department.
  • Acquire detailed knowledge of program requirements across all entities.
  • Perform additional duties as assigned.

QUALIFICATIONS

  • An Associate's Degree is preferred.
  • Prior experience in an office setting is preferred.
  • A combination of education and relevant experience is acceptable.

The incumbent typically operates in an office environment, utilizing a computer, telephone, and other office equipment as necessary to fulfill job responsibilities. The noise level in the workplace is standard for an office setting, and the employee may experience frequent interruptions throughout the workday. Regular requirements include sitting, talking, or listening; frequent repetitive hand motions; and the ability to stand, walk, reach, bend, or lift up to 20 pounds. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.