Retail Technology Support Expert
4 days ago
We are seeking a POS System Technician to join our team at Bluu Inc. in Hackensack, NJ. As a Technical Support Specialist, you will be responsible for providing exceptional customer support, troubleshooting technical issues, and ensuring seamless operation of our point-of-sale systems.
About the Job:
- Provide phone and on-site support to merchants and resellers.
- Document all issues and resolve them efficiently.
- Maintain and repair POS hardware and software.
- Train associates, merchants, and resellers on system usage.
- Monitor system performance and troubleshoot issues.
Requirements and Qualifications:
- Excellent communication skills and problem-solving abilities.
- Bilingual in English and Korean or English and Spanish is preferred.
- 1+ years of experience in POS/PC support or related field.
- Ability to work off-site occasionally.
- CompTIA A+ Certification is a plus.
What We Offer:
- A competitive salary: $20-$28 per hour based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401K plan and life insurance coverage.
- Paid sick and vacation time.
- Access to a gym and a Friday company lunch.
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