Retail Technology Support Expert

4 days ago


Hackensack, New Jersey, United States Bluu Inc Full time
Join Our Team

We are seeking a POS System Technician to join our team at Bluu Inc. in Hackensack, NJ. As a Technical Support Specialist, you will be responsible for providing exceptional customer support, troubleshooting technical issues, and ensuring seamless operation of our point-of-sale systems.

About the Job:

  • Provide phone and on-site support to merchants and resellers.
  • Document all issues and resolve them efficiently.
  • Maintain and repair POS hardware and software.
  • Train associates, merchants, and resellers on system usage.
  • Monitor system performance and troubleshoot issues.

Requirements and Qualifications:

  • Excellent communication skills and problem-solving abilities.
  • Bilingual in English and Korean or English and Spanish is preferred.
  • 1+ years of experience in POS/PC support or related field.
  • Ability to work off-site occasionally.
  • CompTIA A+ Certification is a plus.

What We Offer:

  • A competitive salary: $20-$28 per hour based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401K plan and life insurance coverage.
  • Paid sick and vacation time.
  • Access to a gym and a Friday company lunch.


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