Hawaii Cultural Ambassador

2 weeks ago


Lihue, Hawaii, United States Polynesian Adventure Tours Full time
Job Summary: We are seeking a highly skilled and knowledgeable Hawaii Cultural Ambassador to join our team at Polynesian Adventure Tours. As a Step-On Guide, you will be responsible for presenting informative and engaging tours of Hawaii's history, language, culture, and significant sites.

Responsibilities:

* Greet passengers and assist those with special needs while loading onto the bus, ensuring a safe and enjoyable experience.
* Maintain accurate records of passenger count, arrival time, and baggage counts.
* Communicate effectively with Drivers and Dispatch on any changes or discrepancies to the schedule.
* Deliver high-quality tour narration relevant to the tour routing and provide excellent customer service.
* Review motorcoach safety protocols with guests.

Requirements:

* High School Diploma or equivalent required.
* One year of customer service or hospitality experience required, or any equivalent combination of experience and/or education.
* In-depth knowledge of Hawaii's history, language, culture, significant sites, local area roads, and landmarks.
* Strong verbal and written communication skills, and the ability to follow oral and written instructions.

Benefits:

* Health Insurance
* Dental
* Vision
* Free Parking
* On-Demand Pay
* Pet Insurance
* 401(k) with a generous company match
* Paid time off
* Employee discounts
* Referral program
* Advancement opportunities
* Paid training program

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