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Resource Management Specialist
2 months ago
Position: Resource Coordinator (REMOTE)
Company: FairWind Inc.
Employment Type: Full-Time
About FairWind Inc.:
FairWind Inc. is a leading provider of wind turbine installation and service solutions, dedicated to delivering exceptional maintenance, commissioning, and troubleshooting services across various wind turbine platforms.
Objective of the Role:
The primary goal of this position is to ensure operational excellence by effectively coordinating training, resource mobilizations, and supporting documentation in alignment with client expectations.
Reporting Structure:
Reports to the Head of Operations at FairWind Inc.
Collaboration:
Internal Teams:
- Execution & Quality
- QHSE
- Supply Chain Management
External Partners:
- Client Procurement
- Client Operations
- Client QHSE
- Vendors
Key Responsibilities:
- Anticipate resource requirements in collaboration with clients.
- Identify and plan necessary training for resources.
- Support the recruitment process for talent acquisition.
- Review and respond to Customer Performance Reviews.
- Manage first and second level disciplinary actions related to technician performance.
- Engage in meetings with clients, both in-person and virtually.
- Update new job entries in the payroll system.
- Review and manage timesheets.
- Maintain the Timesheet Issues List.
- Oversee the Manpower Report and Timesheet Process.
- Evaluate pay advance requests and submit them for approval.
- Handle inquiries from resources and clients.
- Perform additional tasks as required.
- Assist in onboarding and training new hires in similar positions.
Access and Permissions:
- Access to necessary IT systems to fulfill job responsibilities.
- Authority to assess on-site T&M personnel.
Success Metrics:
- Improvement in technician retention rates.
- Expansion of the T&M resource team.
- Adherence to corporate standards and guidelines.
Travel Requirements:
Up to 30% travel may be necessary.
Qualifications:
- Demonstrated experience in resource coordination or a related field.
- Strong knowledge of the wind energy sector, including relevant standards and certifications.
- Exceptional organizational and communication abilities.
- Proficiency in payroll systems and MS Office applications.
- Capability to collaborate effectively with both internal and external stakeholders.
- Strong analytical skills and attention to detail.