Housing Choice Voucher Specialist

4 days ago


Salt Lake, Utah, United States Housing Authority of Salt Lake Full time
Why Choose Us: The Housing Authority of Salt Lake City is a great place to work because we offer a dynamic and supportive work environment, competitive salaries, and comprehensive benefits packages. As an Affordable Housing Case Manager, you will have the opportunity to make a positive impact in our community by providing timely and excellent customer service and support to participants, landlords, and other stakeholders. You will also have access to ongoing training and professional development opportunities to enhance your skills and advance your career.

We value diversity, equity, and inclusion and are committed to creating a workplace culture that reflects these values. Our employees are dedicated, compassionate, and respectful professionals who share our passion for providing safe and affordable housing options for individuals and families in need. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting position.

Key Responsibilities:
  • Manage a caseload of HCV program participants, documenting and monitoring their continued eligibility.
  • Calculate rent levels and ensure program compliance with written policies, procedures, and regulations.
  • Work closely with participants, landlords, and other stakeholders to provide timely and excellent customer service and support via email, text, and phone.
  • Maintain accurate and up-to-date records of participant information, including income, family composition, and housing assistance payment calculations.

Requirements:
  • Bachelor's degree in Social Work, Public Administration, or related field.
  • Two years of experience in social services, administrative, or customer service role.
  • Excellent communication, conflict resolution, and organizational skills.
  • Able to work independently and as part of a team.

Benefits: We offer a comprehensive benefits package, including health, dental, and vision insurance, life insurance, short-term and long-term disability, vacation, sick, personal, and paid holidays, retirement plan, education assistance, employee assistance program, and relocation assistance for qualified candidates.

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