Affordable Housing Eligibility Coordinator

6 days ago


Salt Lake, Utah, United States Housing Authority of Salt Lake Full time

The Housing Authority of Salt Lake City (HASLC) is a Special Purpose Government Agency dedicated to providing rent subsidies and promoting affordable housing for low-income individuals in Salt Lake City.

As part of our mission, HASLC aims to provide a safe and stable living environment for over 10,000 individuals, including seniors, people with disabilities, children, previously homeless, and households with limited income. We strive to empower them with a sense of community and belonging.

We are seeking an experienced Eligibility Specialist to join our team. As the ideal candidate, you will be responsible for determining applicant eligibility for housing assistance by verifying information and ensuring they meet Federal regulations and HASLC policies. You will also maintain accurate physical and computer files.

This role involves:

  • Determining applicant eligibility by analyzing individual housing assistance applications and interpreting information from various forms.
  • Inputting housing application data into our computer system and updating waiting lists to ensure accuracy.
  • Performing notification and verification processes for housing programs when applicants reach the top of the waiting list.
  • Distributing applications and program forms to clients.
  • Organizing and prioritizing caseloads to ensure records and documents are processed and updated according to HASLC priorities.
  • Communicating effectively with clients and colleagues while maintaining confidentiality.

To succeed in this role, you will need:

  • A high school diploma or equivalent, plus one year of experience in clerical or receptionist roles with high public contact, or an equivalent combination of education and experience.
  • Exceptional customer service skills, with the ability to maintain confidentiality and professionalism. Strong computer skills are essential.
  • The ability to work well with others, function effectively in stressful situations, and meet agency goals and deadlines.
  • Proven ability to work independently and as part of a team.
  • The ability to relate to and communicate professionally with people from diverse backgrounds.
  • The ability to follow instructions, prioritize tasks, and make decisions according to regulations, policies, and procedures.

The successful candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment. A competitive salary of $18-$24 per hour reflects the importance of this role in supporting our mission.



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