Chief Quality Officer
4 days ago
Under the general administrative direction of the San Francisco Department of Public Health, the Chief Quality Officer is responsible for overseeing and coordinating all quality management-related activities throughout the San Francisco Health Network (SFHN). The SFHN includes Zuckerberg San Francisco General Hospital & Trauma Center, Laguna Honda Hospital & Rehabilitation Center, and Ambulatory Care services.
Key Responsibilities:- Monitor and maintain compliance with regulatory, state, federal, and Joint Commission requirements.
- Provide leadership and direction to the SFHN Quality Management Team, clinical and non-clinical services, and staff to develop and achieve quality goals and objectives.
- Create an environment that fosters innovation and performance, supporting the implementation of programs that advance clinical outcomes and patient experience.
- Maintain the SFHN's system-wide Quality program, including data collection, analysis, policy development, and reporting.
- Coordinate performance improvement efforts, risk management, patient safety, regulatory compliance, and infection prevention and control programs.
- Work closely with clinical and non-clinical teams to improve key performance indicators and design processes for new initiatives and services.
- Serve as an internal consultant to SFHN and DPH leadership, clinical and non-clinical staff in areas of regulatory compliance, process improvement, performance monitoring, and statistical analysis.
- Assist in establishing operational performance measurements and monitoring trends in key performance indicators.
- Bachelor's degree from an accredited college or university.
- Six years of managerial experience in healthcare quality improvement, including supervising healthcare professionals.
- 401(k) plan.
- Dental, health, life, and vision insurance.
- Paid time off.
- 8-hour shift.
- Monday to Friday.
- Weekends as needed.
The San Francisco Department of Public Health is an equal opportunity employer and encourages people with a criminal record to apply.
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