Chief Quality Officer

4 days ago


San Francisco, California, United States San Francisco Department of Public Health Full time
Job Title: Chief Quality Officer

Under the general administrative direction of the San Francisco Department of Public Health, the Chief Quality Officer is responsible for overseeing and coordinating all quality management-related activities throughout the San Francisco Health Network (SFHN). The SFHN includes Zuckerberg San Francisco General Hospital & Trauma Center, Laguna Honda Hospital & Rehabilitation Center, and Ambulatory Care services.

Key Responsibilities:
  • Monitor and maintain compliance with regulatory, state, federal, and Joint Commission requirements.
  • Provide leadership and direction to the SFHN Quality Management Team, clinical and non-clinical services, and staff to develop and achieve quality goals and objectives.
  • Create an environment that fosters innovation and performance, supporting the implementation of programs that advance clinical outcomes and patient experience.
  • Maintain the SFHN's system-wide Quality program, including data collection, analysis, policy development, and reporting.
  • Coordinate performance improvement efforts, risk management, patient safety, regulatory compliance, and infection prevention and control programs.
  • Work closely with clinical and non-clinical teams to improve key performance indicators and design processes for new initiatives and services.
  • Serve as an internal consultant to SFHN and DPH leadership, clinical and non-clinical staff in areas of regulatory compliance, process improvement, performance monitoring, and statistical analysis.
  • Assist in establishing operational performance measurements and monitoring trends in key performance indicators.
Requirements:
  • Bachelor's degree from an accredited college or university.
  • Six years of managerial experience in healthcare quality improvement, including supervising healthcare professionals.
Benefits:
  • 401(k) plan.
  • Dental, health, life, and vision insurance.
  • Paid time off.
Work Schedule:
  • 8-hour shift.
  • Monday to Friday.
  • Weekends as needed.

The San Francisco Department of Public Health is an equal opportunity employer and encourages people with a criminal record to apply.


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