Guest Service Ambassador
3 weeks ago
Guest Service Ambassador
">As a Guest Service Ambassador at Nothing Bundt Cakes, you'll be responsible for creating a memorable experience for our guests. With a passion for delivering exceptional service, you'll use your creativity to provide personalized solutions for unique celebratory occasions.
">- You will promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm, determining their interests and needs.
- You will maintain strong product knowledge to educate guests on our cake distinction, size, and flavor profile options, pricing, special promotions, and complementary retail merchandise.
- You will suggest additional merchandise to complete unique celebrations.
- You will process guest orders efficiently and accurately utilizing our point-of-sale system and invite guests to join our email club to benefit from special promotions.
- You will uphold a clean and organized bakery presentation.
- You will replenish retail merchandise and cake display case to ensure a strong visual presentation.
- You will assist in preparing cake decorations and packaging supplies as needed.
- You will comply with all health and safety guidelines and company policies and procedures.
- You will maintain a consistent work attendance and punctuality record.
Estimated Salary: $40,000 - $60,000 per year
">This salary range is based on experience and location. We offer a competitive compensation package that rewards our team members for their hard work and dedication.
">Job Description Format
">Company Overview
">Nothing Bundt Cakes is a leading bakery chain dedicated to delivering exceptional customer experiences.
">Job Responsibilities
">- Create a warm and welcoming environment for guests.
- Maintain strong product knowledge to educate guests on our products.
- Suggest additional merchandise to complete unique celebrations.
- Process guest orders efficiently and accurately.
- Uphold a clean and organized bakery presentation.
- Replenish retail merchandise and cake display case.
- Assist in preparing cake decorations and packaging supplies.
- Comply with all health and safety guidelines and company policies and procedures.
Requirements
">- High energy and strong interpersonal skills.
- Friendly, helpful, positive, patient, socially confident, and communicative.
- Able to perform multiple tasks simultaneously while maintaining attention to detail.
- Diligent, organized, and self-motivated.
- Able to understand and carry out oral and written instructions.
- Comfortable with new technology and able to operate a point-of-sale system.
- Basic arithmetic skills and ability to provide monetary change using U.S. currency.
Benefits
">We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.
">Others
">We're an equal opportunity employer committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and have a knack for creativity, we encourage you to apply for this exciting opportunity
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