Guest Experience Specialist
15 hours ago
Nothing Bundt Cakes is hiring a Guest Experience Specialist to deliver outstanding customer service and promote our brand. As a key contributor to our bakery team, you will create memorable experiences for our guests and ensure their satisfaction.
The estimated salary for this position is $40,000 - $55,000 per year, based on location and experience.
About the Role:
You will greet walk-in and phone guests with warmth and enthusiasm, determining their interests and needs. You will maintain strong product knowledge, educating guests on our cake distinctions and promoting our products. Additionally, you will process guest orders efficiently and accurately, utilizing point-of-sale systems and inviting guests to join our Email Club.
Your Key Strengths:
- High energy and strong interpersonal skills, with a friendly and positive attitude.
- Ability to perform multiple tasks simultaneously while maintaining attention to detail.
- Excellent communication and problem-solving skills.
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