Customer Service Representative

10 hours ago


Cedar Rapids, Iowa, United States LPT Retail Management Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their shopping experience is positive and memorable.

Key Responsibilities
  • Deliver outstanding customer service, addressing customer inquiries and concerns in a professional and courteous manner.
  • Maintain a high level of product knowledge to effectively assist customers with their purchases.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment.

Requirements
  • Ability to read, understand, and write English at an eighth-grade level.
  • Eighth-grade level math competency to make change and complete shift reports.
  • Sufficient visual acuity to check identification and process money orders.
  • Good personal grooming habits and physical stamina to stand for up to 8 hours during a shift.

Compensation
This is a full-time opportunity with a competitive salary range of $12.50-$15.00 per hour, depending on experience. We also offer benefits, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.

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