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Customer Service Leader

2 months ago

Upper Marlboro, Maryland, United States Food Lion Full time
Job Title: Customer Service Leader

Food Lion is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist customers with purchases, returns, and exchanges, and ensure that all transactions are accurate and complete.
  • Maintain a clean and organized store environment, including the front end and sales floor.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve customer service skills and knowledge of products and services.
Requirements:
  • High school diploma or equivalent required.
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer:
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.
  • A fun and supportive work environment.

Food Lion is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.