Pharmaceutical Field Technician

3 days ago


Hanover, New Hampshire, United States Omnicell Full time
Job Overview:
Omicell is seeking a skilled Pharmaceutical Field Technician to join our team in Hanover, New Hampshire. As a key member of our service team, you will be responsible for providing technical support and maintenance services to our customers.

About the Role:
This is an entry-level position that requires a strong foundation in engineering and technology. The successful candidate will have a bachelor's degree in engineering or a related field, or equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices. In this role, you will work independently to troubleshoot, repair, and maintain Omnicell's electro-mechanical solutions, as well as provide coaching and mentoring as needed.

Responsibilities:
- Provide onsite troubleshooting, preventive maintenance, and emergency maintenance of Omnicell's electro-mechanical and automation solutions
- Regularly communicate with director-level nursing and pharmacy staff and tackle problems of advanced scope
- Provide coaching and mentoring as needed
- Thoroughly document all service events according to Omnicell's policies and procedures
- Meet company guidelines for response time and service levels
- Escalate product bugs, malfunctions, and design issues through support channels

What We Offer:
Omicell offers a competitive salary of $65,000 - $85,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. If you are passionate about innovation and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications:
- Bachelor's degree in engineering or a related field AND one year of relevant experience; OR Associate's Degree/Trade School Certification/Military Training in an engineering-related discipline, AND four years of relevant experience; OR seven years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices
- Strong knowledge of FDA regulations for medical devices and Quality Management Systems
- Excellent communication and problem-solving skills
- Ability to lift 50 lbs. to approximately 5 ft. high
- Valid driver's license with an acceptable driving record, and own vehicle in acceptable working condition

Benefits:
Omicell offers a range of benefits to support your physical, emotional, and financial well-being. These include health insurance, retirement plans, paid time off, and access to our Employee Impact Groups, which foster diversity and inclusion. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices.

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