Help Desk Specialist I

3 weeks ago


Charleston, West Virginia, United States ValidaTek Full time

Job Summary

We are seeking a skilled Help Desk Specialist to join our team at ValidaTek. As a Help Desk Specialist, you will provide technical support to end-users, troubleshoot software and hardware issues, and maintain accurate records of software and hardware installations.

Key Responsibilities

  • Provide technical support to end-users via phone, email, or in-person
  • Troubleshoot software and hardware issues using problem-solving skills and analytical abilities
  • Install and replace end-user computing equipment as needed
  • Perform preventative maintenance work on end-user computing equipment
  • Maintain accurate records of software and hardware installations
  • Interact with network infrastructure, applications, and other IT experts to resolve and/or identify and correct the core problem

Requirements

  • 6+ months of experience troubleshooting software and hardware in a customer service role
  • Excellent problem-solving skills and analytical abilities
  • Excellent written and verbal communication skills using the English language
  • High School Diploma or equivalent is required
  • Ideal candidates will possess an Associate's or Bachelor's degree with an emphasis on Information Technology - Network Administration
  • CompTIA Network+ or A+ Certification - preferred
  • Must be able to pass the Federal Law Enforcement Background Investigation

Salary Information

The salary for this position will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications.

EEO Statement

ValidaTek is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.



  • Charleston, West Virginia, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a Help Desk Support Specialist to join our team for a 3-4 month project. The successful candidate will be responsible for providing technical support and troubleshooting assistance to our clients.Job SummaryAs a Help Desk Support Specialist, you will be the primary point of contact for our clients and will be responsible for...

  • Help Desk Specialist

    4 weeks ago


    Charleston, West Virginia, United States TEKsystems Full time

    Job OverviewWe are seeking a skilled Help Desk Technician to join our team. The ideal candidate will have strong customer service skills and be able to troubleshoot technical issues efficiently.Key Responsibilities:Provide technical support to customers via phone, email, and in-personTroubleshoot and resolve technical issues in a timely mannerDocument all...


  • Charleston, West Virginia, United States Brookfield Properties Full time

    Job Title: IT Help Desk ManagerJob Summary: We are seeking an experienced IT Help Desk Manager to lead our front-line support team and ensure timely and accurate customer service.Key Responsibilities:Manage the help desk team and evaluate performanceMaintain timely and accurate customer service on a daily basisRecruit, train and support help desk staffSet...


  • Charleston, West Virginia, United States Encore Talent Solutions Full time

    Service Desk Technician Job DescriptionEncore Talent Solutions is seeking a highly skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and...


  • Charleston, West Virginia, United States Encore Talent Solutions Full time

    Service Desk Technician Job Description **Job Summary** Encore Talent Solutions is seeking a skilled Service Desk Technician to join our team. As a Service Desk Technician, you will be responsible for providing technical support to our clients and ensuring that their technical issues are resolved in a timely and efficient manner. **Key...

  • Help Desk Specialist

    4 weeks ago


    Charleston, West Virginia, United States Coforge Full time

    **Role:** Technical Support AssociateWe are seeking a skilled Technical Support Associate to join our team at Coforge. As a Technical Support Associate, you will be responsible for providing Level 2 support to our clients, identifying issues, and escalating them when necessary.**Key Responsibilities:**Provide Level 2 support to clients via phone, email, and...


  • Charleston, West Virginia, United States Encore Talent Solutions Full time

    Service Desk TechnicianAs a Service Desk Technician with Encore Talent Solutions, you will play a critical role in providing exceptional technical support to our clients. This position requires a strong technical foundation, excellent communication skills, and the ability to work effectively in a team environment.Key Responsibilities:Provide timely and...


  • Charleston, West Virginia, United States Sharing Hope SC Inc Full time

    Clinical Donation Specialist IThe Clinical Donation Specialist I (CDS I) is a vital member of our team, responsible for providing technical assistance to the surgical organ recovery process. This includes the preservation of organs for transplantation, importing organs, exporting organs, laboratory maintenance, and materials management.Key...


  • Charleston, West Virginia, United States Medical University of South Carolina Full time

    Job Summary:The Nursing Professional Development Specialist I is a key member of the Medical University of South Carolina's nursing team, responsible for leading the development and implementation of evidence-based educational programs and activities that promote professional competency and role performance for nursing and interprofessional staff.Key...


  • Charleston, West Virginia, United States Medical University of South Carolina Full time

    Job Summary:The Nursing Professional Development Specialist I plays a vital role in the Medical University of South Carolina, reporting to the Director of Nursing Excellence and the Manager of Clinical Excellence Education. This position is responsible for leading, developing, implementing, and evaluating evidence-based programs and activities that promote...

  • Front Desk Associate

    4 weeks ago


    Charleston, West Virginia, United States Highgate Hotels Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional service to guests during check-in, throughout their stay, and at checkout. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesAnswer guest inquiries regarding restaurants,...


  • Charleston, West Virginia, United States BuzzClan LLC Full time

    Job Title: Service Desk Technician Job Overview: BuzzClan LLC is seeking a skilled Service Desk Technician to provide top-notch technical support to our clients. Responsibilities: * Provide Level 1/2 support to clients * Identify and escalate issues as necessary * Resolve end-user incidents and process requests via phone, email, and chat * Escalate user...

  • Technical Developer I

    3 weeks ago


    Charleston, West Virginia, United States Na Ali'i Consulting & Sales, LLC. Full time

    Job Title: Technical Developer IJob Summary:We are seeking a highly skilled Technical Developer I to join our team at Na Ali'i Consulting & Sales, LLC. As a Technical Developer I, you will be responsible for designing and developing technical specifications, analyzing the impact of vendor-provided updates and upgrades, and programming solutions using the...


  • Charleston, West Virginia, United States Company Private Full time

    Job OverviewOur company is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers.Key Responsibilities:Provide technical support via phone, email, and chatDiagnose and resolve technical issues with desktop and laptop...

  • Research Specialist I

    4 weeks ago


    Charleston, West Virginia, United States MUSC Full time

    Job Title: Research Specialist IThe Medical University of South Carolina (MUSC) is seeking a highly motivated Research Specialist I to join our Department of Regenerative Medicine. As a key member of our research team, you will work under the supervision of the Principal Investigator (PI) to contribute to our understanding of microbe-host...

  • Bodywork Specialist

    4 weeks ago


    Charleston, West Virginia, United States Massage Envy Full time

    About the Role:We are seeking a skilled Bodywork Specialist to join our team at Massage Envy West Ashley. As a Bodywork Specialist, you will work closely with clients to help them improve flexibility, mobility, and performance through customized Total Body Stretch services.Key Responsibilities:Deliver high-quality Total Body Stretch services to...


  • Charleston, West Virginia, United States Inficare Technologies Full time

    Job SummaryWe are seeking a highly skilled Financial Services Specialist I to join our team at Inficare Technologies. The successful candidate will be responsible for performing daily operations in the General Accounting Office, including reconciliations, deposit certificate review and processing, and online journal processing in the Banner and/or Cardinal...


  • Charleston, West Virginia, United States CAMC Health System Full time

    Job SummaryAn application specialist is responsible for maintaining the optimal performance of system applications, ensuring smooth navigation by upgrading the features of existing applications, and performing multiple diagnostic tests before releasing the applications to Revenue Cycle. The Associate Business Application Specialist works closely with other...

  • F&I Manager

    3 weeks ago


    Charleston, West Virginia, United States Hyundai of North Charleston Full time

    Job DescriptionWe are seeking a highly skilled F&I Manager to join our team at Hyundai of North Charleston. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers have a seamless buying experience.ResponsibilitiesProvide recommendations and assistance to customers to arrange...


  • Charleston, West Virginia, United States One Day I Wondered Full time

    Unlock Your Potential with One Day I WonderedAre you a driven Wellness Specialist seeking a new challenge? Do you crave more time freedom, flexibility, and unlimited growth potential? Look no further!Imagine breaking free from traditional employment constraints and becoming your own boss. With our turnkey online solution, you can set your desired level of...