Trainee in Social Services Management

2 weeks ago


Rockford, Illinois, United States State of Illinois Full time

Agency: Department of Human Services

Salary: Anticipated Salary: $4,412 - $5,991 per month ($52,944 - $71,892 per year)
Job Type: Salaried
Number of Vacancies: 20

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Position Overview

The Division of Family & Community Services is seeking to recruit a motivated and detail-oriented Trainee in Social Services Management. This role involves comprehensive on-the-job training for a duration of six to twelve months, focusing on assisting clients in accessing public assistance services provided by the Department of Human Services (DHS). The selected candidate will gain essential knowledge and practical skills necessary for managing a public assistance caseload, which may include programs such as Temporary Assistance to Needy Families (TANF), Medical Assistance No Grant (MANG), Aid to the Aged, Blind and Disabled (AABD), and the Supplemental Nutrition Assistance Program (SNAP).

Key Responsibilities
  1. Engage in a structured training program to develop the expertise required for managing various public assistance cases.
  2. Educate clients about updates in state welfare programs, work incentive initiatives, and child support services, while promoting active participation in these services.
  3. Receive training in the management of earned income cases and assess ongoing eligibility for TANF.
  4. Evaluate client requests and identify specific needs for referral to appropriate services.
  5. Participate in training related to record-keeping and updating case statuses, including changes in address, household composition, and eligibility determinations.
  6. Perform additional duties as assigned that align with the overall responsibilities of the position.
Minimum Qualifications
  1. A bachelor's degree in social science or a related field is preferred.

Work Hours: Monday - Friday, 8:30 AM - 5:00 PM

About the Agency:

The Illinois Department of Human Services is dedicated to serving families in need throughout Illinois. Our mission is to provide equitable access to social services, supports, programs, and resources that enhance the lives of those we serve. We uphold core values of Human Dignity, Equity, Community, Urgency, Transparency, and Kindness.

As a State of Illinois Employee, you will enjoy a comprehensive benefits package that includes a pension program, competitive group insurance benefits, paid personal and sick days, vacation time, paid parental leave, and various retirement savings options.



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