Member Experience Specialist

3 weeks ago


San Antonio, Texas, United States Taymax Group Full time

Taymax Group is seeking a Member Experience Specialist to join our team. In this role, you will be responsible for creating a positive experience for our members by providing exceptional customer service and ensuring that our facilities are clean and well-maintained.

About the Job

This position requires a high level of energy and enthusiasm, as well as excellent communication and interpersonal skills. You will work closely with our club managers and staff to ensure that our members receive the highest level of service.

Key Responsibilities
  • Provide exceptional customer service to our members, prospective members, and guests
  • Manage front desk activities, including answering phones, checking members into the system, and signing up new members
  • Assist the Club Manager in maintaining the cleanliness and organization of our facilities
  • Facilitate needed updates to member's accounts
  • Respond to member questions and concerns in a timely and professional manner
Requirements
  • Must be 18 years of age or older
  • High School diploma/GED equivalent required
  • Customer service background preferred
  • Basic computer proficiency
  • Punctuality and reliability are a must
  • Ability to work independently as well as part of a team
Estimated Salary Range:

$10.50 - $11.00 per hour



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