Vacation Experience Specialist
1 week ago
Hyatt Vacation Ownership is seeking a Vacation Experience Specialist to join our team. As a Vacation Experience Specialist, you will be responsible for creating memorable vacation experiences for our guests and owners. This includes greeting guests, answering questions, and resolving issues in a professional and courteous manner.
The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. You will be responsible for providing information about resort amenities and services, as well as assisting with guest check-in and checkout processes.
Responsibilities:
- Greet guests and owners upon arrival and departure
- Answer phone calls and respond to emails in a timely manner
- Resolve guest complaints and concerns in a professional and courteous manner
- Provide information about resort amenities and services
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Availability to work varied shifts, including weekends and holidays
Estimated Salary: $16.60 per hour
About Us: Hyatt Vacation Ownership is committed to providing exceptional customer service and creating unforgettable vacation experiences. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
As a Vacation Experience Specialist, you will play a critical role in delivering our brand promise and exceeding guest expectations. If you are passionate about providing exceptional customer service and working in a dynamic and supportive environment, we encourage you to apply.
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