**Assistant Restaurant Manager**, **Restaurant Operations Manager**, **Restaurant Supervisor**
4 weeks ago
Job Summary:
The Subway Assistant Manager is a key member of our restaurant team, responsible for ensuring the smooth operation of our store. This includes maintaining high standards of food safety, product preparation, cleanliness, and inventory control, as well as training and developing our staff to provide exceptional customer service.
Key Responsibilities:
- Lead by Example: Model excellent customer service and act as a positive role model for our team members.
- Train and Develop: Train and empower our team members to provide exceptional customer service, and ensure they have the skills and knowledge to perform their roles effectively.
- Resolve Customer Complaints: Resolve customer complaints in a courteous, professional, and timely manner.
- Manage Inventory and Supplies: Ensure accurate inventory control, manage supplies, and maintain high standards of cleanliness and organization.
- Manage Labor and Scheduling: Manage labor costs, create schedules, and ensure adequate staffing levels to meet customer demand.
- Monitor Sales and Profits: Monitor sales, profits, and expenses to ensure we are meeting our business goals and objectives.
- Maintain Subway Manual and Training Materials: Ensure all training materials are accurate and up-to-date, and maintain the Subway Manual.
- Other Duties: Perform other duties as assigned by the Store Manager or District Manager.
Requirements:
- Age: 18 years or older
- Language: Ability to read, write, speak, and understand English
- Physical Demands: Ability to stand, walk, and bend for long periods
- Math Skills: Basic math skills, including addition, subtraction, division, and multiplication
- Communication Skills: Ability to communicate effectively with customers, team members, and management
- Teamwork: Ability to work effectively as part of a team
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