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Client Relations Representative

2 months ago

Reston, Virginia, United States Sanders\Wingo Full time
Job Summary

We are seeking a highly motivated and experienced Client Relations Representative to join our team at Sanders\Wingo. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, providing strategic insight and proactive solutions, and communicating effectively to all stakeholders.

Responsibilities
  • Manage client expectations and resolve critical issues
  • Provide strategic insight and proactive solutions
  • Communicate and manage workflow, analytics, project tracking, timelines, and budgeting
  • Organize, lead, and recap client meetings to ensure excellent client services
  • Fiscally responsible for all allocated initiatives
  • Develop creative campaigns, internally and externally
  • Define Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for social media campaigns
  • Update internal and external social media content across all channels
  • Engage with clients, co-workers, and followers
  • Use marketing tools as needed, with the ability to adapt to new technologies
  • Monitor campaigns and analyze data obtained
  • Collaborate with key decision makers to identify opportunities and develop ideas
Requirements
  • Bachelor's Degree in Advertising, Marketing (Digital/Internet), or Communication preferred
  • 1-3 years work experience in an agency setting (preferred) with exposure to clients
  • Advertising agency experience, preferably in a multicultural consumer segment
What We Offer

At Sanders\Wingo, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We are committed to creating a safe and collaborative work environment where creativity and innovation thrive. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.