Retail Operations Specialist

4 weeks ago


Terre Haute, Indiana, United States First Financial Bancorp Full time
Job Description

We are seeking a highly skilled and experienced Retail Operations Trainer to join our team at First Financial Bancorp. As a key member of our organization, you will be responsible for maintaining training materials, coordinating and conducting training sessions, and working closely with Retail Managers and the FFIN Training Committee.

Key Responsibilities:

  • Maintain training materials for Tellers and Personal Bankers
  • Coordinate and conduct all Teller and Personal Banker training throughout the Bank
  • Work closely with Retail Managers and the FFIN Training Committee to coordinate training activities
  • Develop and deliver training programs to ensure operational excellence
  • Conduct research and select appropriate instructional methods to meet training needs
  • Provide reports to management upon request

Requirements:

  • At least four years retail management experience with a focus on retail operations and supervision of Tellers and Personal Bankers
  • Two years experience delivering/training Tellers and Personal Bankers preferred
  • Regular travel required
  • Proficiency in presentation skills and knowledge of setting up AV equipment, conducting distance learning training, and advanced knowledge of PowerPoint
  • Ability to handle stress and establish priorities
  • Courteous and able to handle frequent deadlines and interact with people

What We Offer:

  • A dynamic work environment where you're challenged, valued, and empowered every day
  • A diverse, collaborative workplace that celebrates innovation and change
  • A comprehensive benefits package

Equal Opportunity Employer:

First Financial Bancorp is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone has the opportunity to succeed.



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