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Retail Customer Service Representative

1 month ago

Terre Haute, Indiana, United States Sam's Club Full time
Job Summary:

We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

* Provide excellent customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions
* Operate front end equipment, including cash registers and self-checkout systems
* Maintain a clean and organized store environment, including the front end area and surrounding spaces
* Process member purchases, handle returns and exchanges, and resolve member issues and concerns
* Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities

Requirements:

* High school diploma or equivalent required
* Previous retail or customer service experience preferred
* Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
* Strong communication and interpersonal skills
* Ability to lift up to 25 pounds and stand for long periods of time

What We Offer:

* Competitive hourly wage and performance-based bonus awards
* Comprehensive benefits package, including medical, vision, and dental coverage
* Paid time off and holidays
* Opportunities for career growth and advancement

Why Join Our Team?

We are committed to providing a positive and inclusive work environment that supports the growth and development of our associates. As a member of our team, you will have the opportunity to work with a diverse group of individuals, develop new skills, and contribute to the success of our business. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.