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Bicycle Repair Specialist

2 months ago

Austin, Texas, United States Sun & Ski Sports Full time
Job Overview

Since 1980, Sun & Ski Sports has been a leader in promoting outdoor adventures. As a premier specialty retailer, we are dedicated to encouraging you to embrace adventure in your life through outstanding customer service, expert knowledge, and competitively priced products that are ready for any journey. Our unique approach has established us as a top choice among outdoor retailers in the United States. With over 30 locations nationwide and a robust online presence, we maintain the charm of a small store while offering the competitive pricing of larger retailers. We focus on providing equipment, apparel, footwear, and accessories that enhance our customers' active lifestyles across various activities, including skiing, snowboarding, cycling, running, swimming, and more.

Position Summary

Our Sun & Ski Sports location is on the lookout for a Bicycle Repair Specialist. This is a fantastic opportunity for those passionate about cycling. If you have a love for bicycles, enjoy interacting with diverse individuals, and possess a positive attitude, we invite you to consider joining our team.

Key Responsibilities

  • Deliver exceptional customer service that consistently exceeds expectations.
  • Perform bicycle assembly and adjustments accurately and promptly, ensuring the bike's integrity is maintained.
  • Complete all necessary paperwork and logs with precision.
  • Identify and report any discrepancies, following established procedures for prompt resolution.
  • Maintain professional communication with supervisors regarding:
    • Any manufacturer defects, damages, or missing components prior to bike assembly.
    • Any unusual issues that may require additional assistance to ensure timely and high-quality bike assembly.
  • Adhere to safety protocols related to lifting and the use of tools and equipment.
  • Keep a tidy and organized workspace.

Qualifications

  • Ability to work efficiently and accurately under pressure.
  • Availability for a flexible schedule based on business needs, including evenings and weekends.
  • Strong organizational skills and meticulous attention to detail.
  • Knowledge of bike assembly standards for various models.
  • Basic computer proficiency.
  • Contribute to sales by acquiring product knowledge and effectively communicating this to customers.
  • Preferred experience in the bike industry, retail, and/or customer service.

Additional Information

This job description does not imply that the listed duties are the only responsibilities assigned to this position. Employees may be required to follow other job-related instructions and perform additional duties as requested by authorized personnel. All duties and responsibilities are essential functions and requirements and may be modified to reasonably accommodate individuals with disabilities.

Employee Benefits

Compensation: Hourly Rate + Commission

Company-sponsored Product Knowledge Training and Adventure Trips

Employee Purchase Discounts