Automotive Repair Specialist
3 weeks ago
At Swickard Auto Group, we're seeking a skilled Automotive Repair Specialist to join our team. As a Service Technician, you'll be responsible for diagnosing and repairing a wide range of automotive problems. Your technical expertise and problem-solving skills will be essential in ensuring vehicles are running smoothly and safely.
Key Responsibilities:
- Diagnosis and Repair:
- Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
- Utilize diagnostic tools and equipment to pinpoint problems.
- Conduct thorough inspections of various vehicle systems.
- Prepare repair plans outlining necessary repairs and estimated costs.
- Repair and replace faulty components following service manuals and manufacturer specifications.
- Test repairs to ensure functionality and safety.
- Document all repairs and parts used on service orders.
Customer Service:
- Interact with customers in a professional and courteous manner.
- Provide accurate estimates and timelines for repairs.
- Keep customers updated on service progress and address any concerns promptly.
Technical Skills and Knowledge:
- Possess a strong understanding of automotive systems.
- Stay up to date on new technologies and repair procedures.
- Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls.
- Proficient in using various diagnostic tools and automotive repair equipment.
Additional Responsibilities:
- May perform test drives to evaluate vehicle performance and diagnose issues.
- May research technical information and consult with colleagues or service manuals to solve complex problems.
Qualifications:
- Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Valid driver's license with a clean driving record.
- Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience.
- Completion of an automotive technician training program or equivalent experience.
- Possession of Automotive Service Excellence (ASE) certifications is a strong plus.
Benefits of Working at Swickard:
- Career Path: Swickard offers opportunities for growth and advancement.
- Open Service Appointment Schedule: Our customers schedule service appointments with us when it's convenient for them.
- Progressive pay plans: As your tenure increases and you complete more certifications, we'll pay you more.
- Paid manufacturer training: We'll pay to help you gain new certifications and advance your career with some premier manufacturers.
Competitive benefits package:
- Insurance: medical, dental, vision, life and pet insurance.
- Optional disability coverage.
- 401k plan – invest in your future.
- PTO and paid holidays.
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