Salesforce Administrator
2 days ago
We are seeking a highly skilled Salesforce Administrator to join our team at US Tech Solutions. As a key member of our operations team, you will be responsible for the design, configuration, and maintenance of our Salesforce instance.
Key Responsibilities- Configure and support our Salesforce instance, ensuring seamless integration with our GloviaOM and iTrack capabilities.
- Acquire and interpret business requirements, creating functional specifications and providing accurate estimates and meeting deadlines on deliverables.
- Work closely with business leadership, business analysts, developers, architects, and other key stakeholders in the design, configuration, and build of the SFDC instance of APD.
- Mitigate significant risks associated with projects, which have a high technical complexity and/or involve significant challenges to the business.
- Support and troubleshoot integration incidents, supporting PAE Supply Planning Master data failures, and monitoring pallet assignment errors and exceptions.
- Republish failed platform events and work with the iTrack (WMS) team during system breakdowns, perform health checks for batch jobs and platform events publishing, and provide daily incident support and troubleshooting.
- Support QA and system integrated testing for major go-lives and perform other duties as assigned.
- Strong proficiency in Salesforce.com and cloud-based SaaS solutions.
- Proficiency in data analysis and understanding of data needs as it relates to operational functions.
- Preferred: Proficiency in managing Order Optimization Solutions, Inventory Solutions, and consumer/customer capabilities or experience solutions.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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