Shop Manager

2 weeks ago

Denver, Colorado, United States Stahla Services Full time
{"title": "Shop Head", "description": "Job Summary

Stahla Services is seeking a highly motivated and experienced Shop Head to join our team. As a Shop Head, you will be responsible for leading a team of 1-4 people, ensuring exceptional customer experiences, and driving our team towards excellence in every aspect of our operations.

Key Responsibilities
  • Lead and motivate a team of 1-4 people to achieve exceptional customer experiences and operational excellence.
  • Develop and implement processes to improve efficiency, productivity, and quality of services.
  • Ensure all services and sets are prepped for and completed, and that the shop, tools, and equipment are being maintained and reset for the next day.
  • Supervise and conduct preventive and emergency maintenance, and ensure all services and sets are completed on time.
  • Communicate effectively with the whole Stahla Team, confirm all trucks and supplies stored at the end of each day, and create and maintain inventory at your shop.
  • Order, maintain, and report on usage of all shop supplies, and navigate and drive to locations for rentals.
  • Clean and restock the inside and outside of restroom and shower trailers, set, pickup, and service specialty trailers, and repair trucks and trailers as needed.
Requirements
  • Ability to work with and lead a team of 1-4 people.
  • Ability to drive and back up large trucks (including a manual) with large trailers attached.
  • Ability to safely work on, and scale, flatbed truck beds.
  • Ability to have a flexible schedule for large and immediate jobs that arise.
  • Ability to think on your feet and problem solve quickly with the tools you have available.
  • Ability to navigate using Google Maps and make business calls on your phone.
  • Ability to lift 100 pounds.
  • Able to qualify for a CDL.
  • Commitment to excellence, customer service, and in providing support to employees.
  • Excellence in organization, record keeping, reporting and communication.
  • Able to manage and maintain over $1 Million in equipment.
  • Managing $1.5 Million (+) in business.
  • 70% hands on with work, 30% office/computer work.
  • Think ahead and plan a schedule for logistics and delegating staff.
  • High communication and follow through.
  • DOT - Safe driver: high level of commercial driving skills.
  • Committed to excellence and improving constantly.
  • Continual training of Operation Technicians.
  • Interact positively with customers to coordinate and fulfill rentals.
  • Willing to travel approximately 10 days a month, which may include overnight trips.
  • Create a shop environment of positivity and hard work.
  • Maintain a clean and orderly shop.
  • Manage tools and equipment.
  • Communicate effectively with the whole Stahla Team.
  • Confirm all trucks and supplies stored at the end of each day.
  • In charge of when and where to dump waste.
  • Create and maintain inventory at your shop.
  • Order, maintain, and report on usage of all shop supplies.
  • Navigate and drive to locations for rentals.
  • Clean and restock the inside and outside of restroom and shower trailers.
  • Set, pickup, and service specialty trailers.
  • Repair trucks and trailers as needed.
Core Values

Our core values are the heart and soul of what we do. The right fit for this position will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

Humility

We're all toilet scrubbers—here to serve within our role. We keep our feet firmly on the ground, knowing that taking ourselves too seriously just gets in the way of the real work.

Systemize Excellence

We innovate processes that can easily—and quickly—be followed by all. When the pedal hits the metal, we move faster than the issue. We are always prepared. We operate at our best personally and organizationally. We enjoy a good challenge.

Extremely Profitable

We take relentless ownership of our role to create extreme margin so we can continually go above and beyond for customers, employees, and vendors.

"}

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