Events Team Associate

5 days ago


Springfield, Illinois, United States The Sports Facilities Companies Full time

Job Summary:

The Events Team Member is a key role within The Sports Facilities Companies, responsible for providing exceptional guest service and support to various departments within the facility. This position involves interacting with guests, assisting with events, maintaining facility cleanliness, and performing various tasks related to scheduled work areas.

Key Responsibilities:

  • Provide excellent guest service and interact with guests as needed
  • Assist with events from setup to teardown, ensuring a seamless experience for attendees
  • Stock, maintain, and clean the facility as necessary throughout shifts, maintaining a high level of cleanliness and organization
  • Perform various tasks related to scheduled work areas, including operating a cash drawer and resolving guest concerns
  • Complete special projects, daily assignments, and other duties as directed by management

Requirements:

  • Flexible work schedule, including nights, weekends, holidays, and long hours, with regular attendance
  • Excellent communication skills, both verbal and written
  • Ability to maintain focus in a high-volume, fast-paced environment
  • Must have excellent guest service skills, be detail-oriented, and have outstanding organizational skills
  • Must be respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
  • Must work well with others and take personal initiative for the betterment of the team and venue
  • Commitment to the safety and well-being of others

Working Conditions and Physical Demands:

  • Must be able to lift 30 pounds waist high
  • May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend
  • Will be required to operate a computer
  • Facility has intermittent noise

Preferred Qualifications:

  • Basic understanding of sports


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