IT Operations Coordinator for Animal Nutrition

5 days ago

Upper Sandusky, Ohio, United States Kalmbach Feeds Inc Full time

About the Job

We are seeking a highly skilled Business Systems Administrator to join our team at Kalmbach Feeds Inc. The successful candidate will have experience managing business processes using an ERP or WMS application, as well as excellent communication and analytical skills.

Responsibilities

  • Support and Troubleshoot Business Systems: Provide timely and effective support for business systems, resolving technical and data issues promptly and communicating with both technical and non-technical team members.
  • Ensure Data Integrity: Monitor integration points, resolve issues, and understand overall application architectures to maintain data integrity.
  • Support Data Exchanges: Assist with EDI, imports, exports, APIs, and other data exchanges with internal and external customers, resolving operational issues and testing new trading partners.
  • Assist with System Implementations: Participate in modification testing and new site implementations, ensuring seamless transitions and minimal disruptions.
  • Train and Educate Users: Provide business system training and educate users across departments on workflow and process requirements.
  • Maintain User Access: Manage team member access and onboard new users, ensuring they have the necessary permissions and training.
  • Report Metrics and Recommend Improvements: Track and report business system support metrics, identifying areas for continuous improvement and recommending potential changes.
  • Data Management and Governance: Assist in data management, governance, and data quality of master data across business systems.
  • Customer Service: Build and maintain relationships with internal customers, providing superior customer service to system users.

Requirements

  • Degree and Experience: Bachelor's degree in Computer Science, Information Systems, Business Administration, or related discipline, and 3-5 years' experience managing business processes using an ERP or WMS application, or equivalent relevant experience.
  • Technical Skills: Understanding of common business processes, including customer service, manufacturing, purchasing, shipping, receiving, accounts receivable, and accounts payable, as well as proven analytical skills and ability to solve problems creatively.
  • Communication Skills: Effective communicator able to communicate with technical and non-technical team members to collaborate on issue identification and resolution.

Benefits and Perks

  • Competitive Salary: $85,000 - $105,000 per year, depending on experience.
  • Medical, Dental, and Vision Benefits: With eligibility on date of hire.
  • 401(K) Plan: With generous company match.
  • Paid Time Off: 3 weeks paid time off in the first year.
  • Company-Paid Short-Term and Long-Term Disability: And company-paid life insurance.
  • Access to Beach Front Company Condo: In Fort Myers, FL.

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