Diagnostic Solutions Specialist

7 days ago

Salt Lake, Utah, United States Zoetis Full time
Job Summary

The Diagnostic Solutions Consultant will be a field-based customer-facing member of our sales team, responsible for selling Zoetis diagnostic instruments, tests, and associated products and services within an assigned US sales territory. This role will also involve building and maintaining customer relationships to maximize customer retention. The successful candidate will achieve budgeted sales quotas within targeted accounts in the assigned territory, update and maintain sales funnel and customer profile data within the system, and collaborate with other Zoetis colleagues to achieve goals and support the diagnostics business.

Key Responsibilities

Develop and maintain a thorough understanding of diagnostic products and services.
Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day.
Document all customer and prospect interactions via the online system.
Transport equipment to customer and prospective customer locations.
Lift, set-up, and demonstrate diagnostic solutions, equipment, and features.
Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate the value proposition.
Secure purchase orders for diagnostic products and services.
Provide ongoing customer support, including assisting customers with product, technical, or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services, and interfacing as needed with sales, accounting, and technical staff to ensure customer questions and needs are timely addressed.
Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
Generate new business and new business leads, including placing instruments in competitor's accounts, academia, and research settings, and gathering referrals from existing customers.
Support billing and collection efforts.
Ability to safely lift and move 60 lbs.

Requirements

Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
Minimum of an Associate's degree (Bachelor's degree preferred); preferably with a science or business emphasis or equivalent experience.
Exemplifies early adopter behaviors for rapid learning ability.
Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.
Demonstrate expertise in veterinary terminology/science.
Demonstrated skills selling capital equipment in physician and/or veterinary clinics.
Skilled at making presentations (including financial presentations) at all levels. Ability to transport, set-up, and demonstrate equipment quickly and effectively.
Balances strategic and tactical business requirements.
Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
Knows the competition and their value messaging.
Demonstrates an understanding of how strategies and tactics work in the marketplace.
Demonstrated organizational, prioritization, and time management skills.
Strong ability to multi-task and work independently.
Valid Driver's License, clean driving record, auto insurance.

Equal Opportunity Employer

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status or any other protected classification.

Accommodation Request

Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at colleagueservices@zoetis.com to request an accommodation.

Employment Eligibility Verification

Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: our company/careers site, or via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment-related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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