Customer Service Representative

3 weeks ago


Cincinnati, Ohio, United States Mr. Handyman Full time
About Mr. Handyman

Mr. Handyman is a leading home repair and maintenance company that prides itself on exceptional service, quality work, and its "Done Right Promise." We're committed to hiring the best and providing our team members with the support they need to succeed.

Job Summary

We're seeking a highly organized and detail-oriented Office Professional to join our fast-paced office environment. As a key member of our team, you'll be responsible for leading management and scheduling, making recommendations and managing customer expectations, and creating lifelong customers.

Key Responsibilities
  • Lead management and scheduling: Organize work and manage schedules for our Service Professionals while communicating with customers to guide them through their projects.
  • Making recommendations and managing expectations: Communicate with customers to manage their expectations and provide solutions to their needs.
  • Create lifelong customers: Deliver a great experience that wows every customer by following the Mr. Handyman Way, a repeatable process that makes it easy to impress the customer every time.
Requirements
  • Live within the area
  • Have reliable transportation
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills
What We Offer
  • Competitive pay: $16 to $20 an hour or more, dependent on experience
  • Health and retirement benefits
  • Company and individual bonuses
  • Paid holidays and vacation
How to Apply

If you meet the requirements for the position, our system will schedule you for an interview immediately.



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