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Customer Service Associate

2 months ago

Tustin, California, United States El Pollo Loco Full time
Cashier Role at El Pollo Loco

Company Overview

El Pollo Loco has been a leader in the restaurant industry for over 35 years, specializing in serving flavorful citrus-marinated fire-grilled chicken. Since our inception in 1980 in Los Angeles, we have grown to encompass over 450 locations, continuously expanding our family of restaurants. Our dedicated Crew Members are essential to our success, embodying the spirit of the El Pollo Loco community.

Benefits of Employment

Eligible employees at El Pollo Loco can take advantage of a variety of benefits, including sick leave, opportunities for career growth, complimentary footwear, flexible working hours, competitive wages, annual performance evaluations, and ongoing training and development programs.

Key Responsibilities

As a Cashier at El Pollo Loco, your primary role will be to deliver exceptional and friendly service to our customers. Your responsibilities will include managing the drive-thru operations and working collaboratively with your team to maintain a smooth and efficient service experience.

Qualifications
  • No previous experience is necessary, although experience in customer service is advantageous
  • A High School Diploma or equivalent is preferred
  • Proficiency in English is required; knowledge of additional languages is a plus
  • Strong customer service skills and familiarity with POS systems are preferred
  • A food handler card may be necessary
Position Details
  • Available positions include both Full-Time and Part-Time options
  • Clear opportunities for career progression within the organization
  • Company-provided uniforms and footwear guidelines