Retail Sales Associate

6 days ago


Paramus, New Jersey, United States Ingka External Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our Customer Relations team, you will be responsible for providing an exceptional shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide friendly and efficient service to customers, ensuring a positive final touchpoint during their shopping experience.
  • Checkout Experience: Ensure accurate and efficient checkout processes in various areas of the store.
  • Upselling and Cross-Selling: Offer additional products and services to customers, such as home delivery, credit card, and IKEA Family card.
  • Problem Resolution: Resolve customer concerns independently, meeting their unique needs and expectations.
  • Car Loading and Unloading: Provide safe and efficient car loading and unloading services.
Requirements
  • Experience: 1 year of sales or customer service experience preferred.
  • Education: High School Diploma or equivalent.
About Us

At Ingka External, we are committed to providing a positive and joyful experience for all our customers. Our team is passionate about people and dedicated to building long-lasting relationships with our customers.

Benefits
  • Generous Paid Time Off: Enjoy a range of paid time off, holiday, and sick time benefits.
  • WiselyPay: Get earned wages up to two days early.
  • Paid Parental Leave: Enjoy up to 16 weeks of paid parental leave.
  • KinderCare Tuition Discount: Receive a discount on KinderCare tuition.
  • Retirement and Bonus Plans: Enjoy a range of retirement and bonus plans.
  • Co-worker Discount, Meal Deal, and Referral Bonus: Take advantage of co-worker discounts, meal deals, and referral bonuses.
  • Pet Insurance Program: Enjoy a pet insurance program.
  • Education Assistance and Learning Programs: Access education assistance and learning programs.
  • Safety Shoe Reimbursement: Receive reimbursement for safety shoes.
  • 24/7 Telehealth Visits: Enjoy 24/7 telehealth visits.
  • Dental and Vision Plans: Enjoy dental and vision plans.
  • Medical and Rx Plans: Enjoy medical and Rx plans (must work min. 20 hours per week).
  • A Fun and Inclusive Work Environment: Enjoy a fun and inclusive work environment.


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