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Retail Sales Associate
2 months ago
We are a leading provider of modern formalwear rentals, dedicated to helping individuals look and feel their best on special occasions. Our mission is to revolutionize the formalwear industry by offering high-quality, affordable, and convenient solutions for our customers.
Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Nordstrom. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.
Key Responsibilities- Provide personalized fit consultations to customers, ensuring they look and feel their best
- Demonstrate in-depth product knowledge and offer expert style advice to customers
- Assist customers through the account creation and checkout process, ensuring a smooth and efficient transaction
- Communicate store needs and potential challenges with the TBT Manager
- Maintain a clean and organized stockroom and fitting room environment, adhering to TBT standards
- Take ownership of achieving personal and store goals, while supporting the team's overall objectives
- Meet or exceed key performance indicator (KPI) goals, both individually and as a contributor to the store's total
- Complete other ad-hoc projects or duties as assigned by management
- Previous experience working with customers to motivate and guide them through a purchase or experience
- Organized with a keen eye for detail and a passion for fashion
- Self-starter with an entrepreneurial spirit and a positive attitude
- Ability to thrive in a fast-paced environment, multitasking with ease
- Flexible schedule with availability to work nights and weekends
- Ability to walk on your feet for extended periods and use a step stool comfortably
- Tech-savvy with proficiency in computer systems and remote-based platforms
- Apple product experience preferred
- Monthly lunch stipend
- Paid time and a half for company-recognized holidays
- Employee engagement and cultural events
- Free rentals and discounts on garment purchases for you, your partner, and friends and family
- Team member discount on Marke jewelry products
- Health benefits and 401(K) for full-time team members